We are here to help you

Find answers to all your questions

How can I cancel my Infinity subscription?

The possibility of cancellation depends on the type of subscription:

Fixed-Term Subscription (including those paid with an Infinity Gift Card):
It cannot be canceled before the end of the period, except in the following cases:

  • Death of the subscriber or payer
  • Long-term illness
  • Moving more than 50 km away from a Pathé cinema

Open-Ended Subscription:
You cannot cancel during the first 4 months. After this period, you can cancel freely and without reason.

To cancel, you must notify Pathé Belgium:

  • By registered mail to: Pathé Belgium – Subscriber Service – 141-143 Grand'Rue – 6000 Charleroi
  • Or via the web form available at the bottom of this page.

Did you find the answer to your question?