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What should I do if my Infinity subscription is deactivated?

What should I do if my Infinity subscription is deactivated?
Your subscription may be deactivated if a monthly payment has not been made.
If this is the case, please settle the outstanding amount by credit card via your Pathé account in the "Subscription" section. Once your payment is processed, your subscription will be immediately reactivated.
If your subscription is not automatically reactivated, please contact our customer service via the button at the bottom of this page.

Your subscription may also be deactivated if your photo does not comply with the requirements.
If this happens, you will receive an automatic email inviting you to update your photo. To do so, log in to your Pathé account and click the button next to your profile information to upload a new photo. Once the new photo is approved, your subscription will be immediately reactivated.
If your subscription is not automatically reactivated, please contact our customer service via the button at the bottom of this page.

If your subscription is deactivated for an unknown reason other than those mentioned above, please contact our customer service.

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