You can cancel your reservation for free up to 15 minutes before the start of the screening.
Cancellation of a reservation will automatically cancel all tickets included in the order.
You can cancel your reservation:
- As soon as your order is finalized, from the booking confirmation page.
- Up to 15 minutes before the start of the screening, via the link in your booking confirmation e-mail.
- Up to 15 minutes before the start of the screening, from your Pathé account in the "My bookings" section:
If your payment method is eligible for a refund, it will be processed within the following timeframe:
- The amount that was charged (including technology fees) will be automatically credited to your bank account within 3 days.
- If you have redeemed cinema vouchers, you will be able to use them again a few minutes after the cancellation of the reservation, within their validity period.
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