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How to cancel a reservation?

Last updated on 08 October 2025

You can cancel your reservation for free up to 15 minutes before the start of the screening.

Cancellation of a reservation will automatically cancel all tickets included in the order.

You can cancel your reservation:

  • As soon as your order is finalized, from the booking confirmation page.
  • Up to 15 minutes before the start of the screening, via the link in your booking confirmation e-mail.
  • Up to 15 minutes before the start of the screening, from your Pathé account in the "My bookings" section:

If your payment method is eligible for a refund, it will be processed within the following timeframe:

  • The amount that was charged (including technology fees) will be automatically credited to your bank account within 3 days.
  • If you have redeemed cinema vouchers, you will be able to use them again a few minutes after the cancellation of the reservation, within their validity period.

 


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